A strong brand
associates your products and services with the goodwill and loyalty you have ever
earned with your loyal customers.
What is a Good Brand?
"The
fundamental idea behind every brand is that everything a company does
everything she owns and everything she produces should convey a clear idea of what is and what their aspirations."
A brand
helps your user to navigate between the numbers of options available to confirm
the intrinsic quality of that product or service offered and ensures that the
user has made the right decision; and to achieve
the commitment by images, actions, language and distinctive associations takes
users to identify themselves with it.
What is the process for
managing a brand?
The process
of managing a brand or brand management is the process use to make the product
visible and enhance the customer loyalty. We should pause and differentiate the
process of creating a brand. Obviously, we want to reposition, redesign or
build a new brand image.
The process
involved in managing a brand, is by all actions that a brand should be aligned with
your purpose in contact with consumers and all other stakeholders.
Here I will
influence the strategy, supported by a strong definition:
"Brand
strategy is built on a vision is in line with company strategy or
institutional, stems from the values of a company and reflects an in-depth
knowledge of customer needs and perceptions. Brand strategy defines
positioning, differentiation, competitive advantage and a unique value
proposition."
Now I’m
going to stop at three important characteristics for good brand management:
Clarity and Consistency
CLARITY:
"In an
increasingly complex world," simplicity "is becoming a key
value", and the simplicity and clarity go hand in hand. As one, the
simpler pack is our communication, our speech becomes clearer. We found
everything at first and want to share that experience.
I introduce
me nothing as the most innovative company, if the web or entering the hall, I
find what I need well signposted. Even in the presentation leaflets include social
networks and information/language is outdated and there are a number of
communication barriers that restrict access, to find me comfortable during the
experience or visit.
CONSISTENCY:
Find what
makes us different, the proposed value allows us to find the right place from
which to offer our product. Without consistency, without differentiating
proposition, without a clear mission and values it
is very difficult to position in the minds of our audience. That is, if I am a
theater company, should be no more. You should find what makes me different
that, compared with other companies.
Consistency
is the attribute that ensures that all parts fit together to provide an image
and unique experience for the customer or user. It is therefore necessary that
the brand builds trust, loyalty and a memorable souvenir in our audience.
Therefore,
the key to good brand management is to have aligned vision of our institution
or company, with the shares going to do, maintaining consistency of
communication in all our points of contact to get an experience that takes our
vision the intrinsic value. Because it also goes further and also about having
clear, what do we mean to our fans throughout the journey that will deal with
us.